Secure payment

We offer complete peace of mind when it comes to paying for your products securely. All purchases are also protected by our guarantee.

We accept payment by:

  • Visa / MasterCard
  • Internet banking (New Zealand orders only)

Our secure payment systems are amongst the best in the industry and provide state-of-the-art payment security and fraud protection.

We use Payment Express to process all secure credit card payments. For more info, please refer to their privacy policy.

Website and Credit Card Security

We take website and credit card security extremely seriously.

It is important for you to protect against unauthorised access to your password and to your computer. Please ensure you sign out when you have finished visiting especially if you access our website from a shared computer.

For more information, please visit our Privacy & Security page.

Visa / MasterCard

You’ll be asked to enter your Visa or MasterCard number at the final stage of our secure checkout process. For security and privacy information, please see 'Website and Credit Card Security' above and our Privacy & Security page.

If you’re signed in when checking out, you'll be given the option to ‘Save my payment details for next time’. When this is selected, an encrypted token is stored, not your actual card details. This token can't be used by anyone else so it's totally secure. This option is simply provided for your convenience so you don’t have to re-enter your card details every time you shop with us. Whether you select this option or not, no actual card details are ever stored by us.

Internet Banking

This payment method is available for New Zealand orders only. Detailed instructions are provided when you select this as your payment method in the final stage of our secure checkout. After submitting your order, you’ll need to make payment of the total cost of your order (including postage) directly to our bank account.

Name: Patient advocates Ltd
Account Number: 03-1549-0082706-00
Please use your Invoice Number (provided at checkout) and full name as a reference against your deposit. If you don't we may not be able to identify your payment. Feel free to contact us to confirm the details of your payment.

Your order will be dispatched promptly once we receive your payment, usually the next working day.